Ordering & Pricing

Deposits
A monetary deposit of half the purchase price, including tax, is required for all purchases.  No orders are placed until monetary requirements are met. Receipts will be given to the person making the down payment or payments, and that person is responsible for getting receipts to the individual customers.  If a payment is made via phone by credit card, a receipt will be mailed upon request; otherwise receipts will be kept with our record in the bride’s individual folder. Balances on all gowns are due at the time of first fitting. No gowns will be altered until gown is paid for in full!

Measurements
When purchasing multiple gowns such as bridesmaids, no orders will be placed until all members of the wedding party have been measured and down payments received.  This is our policy to ensure same dye lots, etc.  We contact the bride only to update her on any members of her wedding party, we have not received measurements and payments on, but the bride is ultimately responsible for her party members, as we may overlook someone by accident.

Rush Orders
Rush orders are charged $30 extra per dress and are available on certain styles only.  Certain gowns are available by super rush for a $60 charge, so ask your consultant for specific dates and availability.  There is a 3 month minimum time frame for ordering bridesmaids, so rush charges would apply if not enough time is allotted for the order.

Extra Length & Size
Extra length and size require an extra charge based on individual company policies.  These charges can range from $30 to $60 depending on whether it is a bridesmaid gown or wedding gown.  Half down on these charges will be due at the time of purchase or ordering.  Typically, most gowns sizes 18 and up will be subject to an extra size charge.

Shipping
We are happy to ship any gowns to any individuals outside of the area, but shipping charges do apply and the gown must be paid in full before it is shipped.

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Tuxedos

The groom tux is free with an order of 6 paid rentals.   For security purposes, we require the groom leave a check for his tux rental, which will be returned to him when all tuxes are returned complete and without damage.   All tux orders must be placed 6 weeks in advance and payment is made in full when the tux is picked up.  All formal wear must be returned by noon the Monday following the event to avoid late return charges.  It is best to be measured by a professional dealing in formal wear if you cannot be measured in our store.  Any replacements, changes and/or extra shipping charges on tuxedos not measured by Teresa or one of her consultants will be at the customer’s expense.

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 Alterations

Free alterations on all wedding gowns priced $1000 and up. Alterations will be extra on all lesser priced gowns. Alterations needed due to weight loss or gain or pregnancy will be extra no matter the cost of the gown.  It is recommended that each customer be measured professionally if they cannot be measured in our store as this determines the size to be ordered.  Gowns are not custom made per your measurements so may need alterations.  Gowns can then be fitted and altered for a perfect fit.  Fittings and alterations will be done by appointment only. You can choose to get your gown altered by Teresa or make your own arrangements. Please inform us if you have a member of your wedding party that is pregnant or trying to become pregnant so we can help determine a size that will work or recommend a suitable style.  No final fitting will be done the week of the wedding.  All fittings must be done at least one week prior to the event. All alterations done at Teresa's are done exclusively by Teresa, for a minimal charge, in house. You will be provided with a price chart if you request one.  Your gown never leaves our store! 

Pregnancy
If you are pregnant, Teresa will help determine the size. Because you could not be measured accurately, and your post-pregnancy size is your best guess, as well as your size if you will be wearing the dress during your pregnancy, alterations will cost extra.  If you become pregnant after the gown is ordered, please let us know immediately as we may be able to change the size ordered.  Alterations will be extra either way, although ordering a larger size could save on alteration fabric and labor charges in some cases.  Most gowns ordered for pregnant or newly delivered persons will require extra size charges.  Remember, you are wearing a gown that is not a maternity dress and is not designed to fit the pregnant body.  We are now able to order maternity bridesmaids gowns in specific styles, so please ask your consultant as this may save some alteration charges.

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Appointments

Please call in advance to make a fitting appointment. Gowns should be fitted 4-6 weeks ahead of your event. Teresa is not available every day for fittings, so please contact us well in advance to arrange a time that works for both parties. We do not do fittings during prom season on Saturdays, and only do them before noon post prom. This could make a difference in planning bridal showers etc.

You MUST have an appointment to fit your dress, and please have the shoes and undergarments you plan to wear with you at the time of fitting.  If you wish to purchase a shoe from us, you may do so at the time of your fitting.  If you forget your shoes, you may borrow a pair from us, but will not be held responsible if the heel height is not the same and the hem is not correct. If you are a bride and plan to wear a crinoline, please let us know if you are bringing one with you, or if you plan to order so we can be prepared.  Crinolines and shoes take a maximum of 2 weeks to order in if we do not have what you want in stock.  Appointment times book fast and you may have to make other arrangements at your expense if not enough time is allowed for alterations. 

Thank You